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Privacy policy

Statement of intent

From time to time, you will be asked to submit personal information about yourself (e.g. name and email address etc) in order to receive or use services on our and associated websites. By entering your details in the fields requested, you enable Marketing Manchester and its service providers to provide you with the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. Our services are designed to give you the information that you want to receive. Marketing Manchester will act in accordance with current legislation and aim to meet current internet best practice.

Information on visitors

During the course of any visit to www.visitmanchester.com the pages you see, along with something called a cookie, are downloaded to your computer (see point 3 for more on this). Most, if not all, websites do this, because cookies allow the website publisher to do useful things like find out whether the computer (and probably its user) has visited the site before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

Any information that is supplied by cookies can help us to provide you with a better service and assists us to analyse the profile of our visitors.

What is a cookie?

When you enter a site your computer will automatically be issued with a cookie. Cookies are text files that identify your computer to our server. Cookies in themselves do not identify the individual user, just the computer used. Many sites do this whenever a user visits their site in order to track traffic flows.

Cookies themselves only record those areas of the site that have been visited by the computer in question, and for how long. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these, of course, means that certain personalised services cannot then be provided to that user.

Use and storage of your personal information

When you supply any personal information to www.visitmanchester.com we have legal obligations towards you in the way we deal with that data. We must collect the information fairly, that is, we must explain how we will use it (see the notices on particular web pages that let you know why we are requesting the information) and tell you if we want to pass the information on to anyone else. In general, any information you provide via www.visitmanchester.com will only be used within Marketing Manchester and our service providers. It will never be supplied to anyone outside Marketing Manchester without your consent, unless we are obliged or permitted by law to disclose it.

We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met.

We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998. For further information please visit www.dataprotection.gov.uk

Access to your personal information

You have the right to request a copy of the personal information that Marketing Manchester holds about you and to have any inaccuracies corrected.

Data Protection Statement

All information gathered by www.visitmanchester.com limited in the delivery of its services is processed in accordance with the Data Protection Act 1998. The information you provide to us, or our sub-contractors, will be used in the delivery of services to your business, in meeting legal obligations and contractual obligations to any funder(s) of the service (including but not limited to assisting our funders in monitoring the use of public funds). Any personal information we collect is stored securely until a time it is no longer required or has no use.

We or other companies within the Manchester Growth Company group (a list of companies can be found at:http://www.manchestergrowth.co.uk/company-information/), their delivery partners, business successors, funders, and professional advisors (together Related Companies) may have access to your personal information for the purposes of statistical and/or qualitative analysis, or offering similar or complimentary products or services to your business with the aim of helping it to grow and thrive (including by email, telephone, text, fax or otherwise ('ancillary use'). In providing information when you sign up to our services and in the course of provision of the services to you and by accepting the provision of our services, you give specific and informed consent for www.visitmanchester.com Limited and its Related Companies to use such data as described. Data held by www.visitmanchester.com Limited and its Related Companies will not be transferred outside the European Economic Area.

You have the right to request a copy of any personal information we hold about you; if you would like a copy of some or all of your information and/or you would like any inaccuracies in the information we hold to be rectified, please write to www.visitmanchester.com Limited.

If you wish to withdraw your consent to ancillary use of your personal information or limit such use of the information, you can "opt out" free of charge at any time by contacting www.visitmanchester.com Limited or its parent Company the Manchester Growth Company in writing or by phone or email. If during signing up to our services or during the course of provision of the services you provide personal information relating to another employee of your business, you warrant that person has authorised you to provide such information and is aware of the contents of this paragraph.

Users 16 and under

If you are aged 16 or under, please get your parent/guardian's permission beforehand whenever you provide personal information to www.visitmanchester.com. Users without this consent are not allowed to provide us with personal information.

How to see your cookie code

Just click on a cookie to open it. You'll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.

Contact details

Visit Manchester © Marketing Manchester
Churchgate House
Oxford Street
Manchester
M1 6EU
United Kingdom